Privacy Policy

Privacy Policy

Introduction

Welcome to https://chiropractors-gold-coast-australia.thebestlocalpro.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Applications and Services: When you sign up as an authorized user, access our apps, or utilize our online services, we collect and process your personal data to provide these services.
  2. Visiting Our Websites: Each time you visit our websites, we may gather information about your device, browsing behavior, and location (if made available) for analytics and personalization purposes.
  3. Communication with Us: We may contact you via email, phone, or text messages/SMS for marketing, support, or transactional reasons, including newsletters, promotional offers, and order updates.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Your user name, account ID, and password (hashed and encrypted).
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses are securely processed through our payment gateways.
  • Financial Data: We may store financial information for accounting and auditing purposes, but it is anonymized to protect your privacy.
  • Purchase History: Details of products or services you have bought from us, including quantities and transaction amounts.
  • Mobile Device IDs: Unique identifiers from your mobile device, which we use for analytics and location-based services (with your consent).
  • Location Data: Information about your physical location if you choose to share it, enabling us to provide relevant local content.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide help us improve our services.
  • Social Media Details: If you connect our services to your social media accounts, we may access certain personal information from those platforms (as governed by their privacy policies).
  • Product Preferences: Your choices regarding products, including recent views and purchases, assist us in tailoring recommendations.

Cookies

We employ cookies to enhance user experience and gather analytics data:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling secure log-in sessions.
  • Preference Cookies: Used to remember your preferences, language settings, and other customization options.
  • Analytics Cookies: Track site usage and user behavior for performance metrics and personalization.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law or for legitimate business reasons. Once the retention period expires or when no longer needed for these purposes, we delete or anonymize your data securely.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  • Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to handle data on our behalf.
  • Access Controls: Our internal policies and technological safeguards ensure that only authorized personnel can access personal data.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us immediately, and we will take the necessary steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its current use.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In specific circumstances, you may request the deletion of your personal information.
  • Restriction: You have the right to limit how we process your data in certain situations.
  • Portability: You can obtain a copy of your data in a structured format for use with another service provider.
  • Objection: Oppose processing for specific or all purposes at any time.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights or file appeals/complaints, please contact our Data Privacy Team via the provided channels below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for data access or corrections, or if you wish to unsubscribe from our communications, please contact us:

  • Email: [email protected]
  • Postal Mail: Data Privacy Team, Chiropractors Gold Coast Australia, [Address], [City], [State/Province], [Postal Code], [Country]